📦 Refund & Return Policy

Last Updated: January 1, 2026

Thank you for shopping with Snap Rocket. Customer satisfaction is our priority. Please read our Refund & Return Policy carefully before placing an order.

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🔄 Returns

• Returns are accepted within 2 days of delivery.

• The product must be unused, unworn, and in its original packaging.

• All tags, accessories, manuals, and the original invoice must be included.

• Products that are damaged due to customer misuse are not eligible for return.

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❌ Non-Returnable Items

The following items cannot be returned:

• Used or damaged products

• Sale/Clearance items

• Personalized or customized products

• Products without original packaging or missing accessories

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💰 Refund Policy

• Once the returned product is received and inspected, we will notify you of the refund status.

• If approved, the refund will be processed within 5–7 business days.

• Refunds will be credited to the original payment method used during purchase.

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🔁 Exchange Policy

We only replace products if:

• The item is damaged.

• The item is defective.

• You received the wrong product.

Exchange requests must be made within 2 days of delivery.

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🚚 Return Shipping

• If the return is due to our mistake (wrong, damaged, or defective product), return shipping will be free.

• For all other returns, shipping charges may apply.

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📞 Contact Us

Email: ekaantvibe@gmail.com

WhatsApp: +91 7465025396

Working Hours:

Monday – Saturday

10:00 AM – 6:00 PM

Thank you for choosing Snap Rocket.